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26 Mar 2026
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26 Mar 2026
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Anger at Uisce Éireann as thousands of Kildare people went without water on hottest day of year
A statement by Uisce Éireann on Sunday afternoon said: "Supply levels are returning to normal in North Kildare this morning after overnight disruptions caused by critically low water levels at the Allenwood Reservoir.
"Low water levels coupled with high demand on the network necessitated the shutting down of the reservoir on Saturday evening, in order to allow levels to replenish.
"The reservoir recharged successfully overnight and is now returning to normal operations.
"Customers in Coill Dubh, Prosperous, Derrinturn, Kilmeage, Robertstown, Allenwood and surrounding areas who were impacted should have their normal supplies restored this morning.
"Some customers may experience instances of low pressure while the network recharges but all supplies should be restored to normal levels by lunchtime today (Sunday)."
Uisce Éireann’s Eoghan Forristal thanked customers for their understanding while the reservoir was allowed to recharge.
“We understand the inconvenience of an unplanned outage and we thank customers for their support,” said Eoghan.
Uisce Éireann added: "Typically, it takes two to three hours for normal supply to restore to all customers affected by an unplanned outage. However, it may take longer for normal supply to be restored to customers at the end of the network or on higher ground as the system recharges.
"Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit our Vulnerable Customers page.
"Uisce Éireann is committed to keeping customers informed across multiple platforms 24/7 and we encourage customers to engage with us through our website, X channels @IWCare and @IrishWater, on Facebook and LinkedIn and through our customer care helpline which is open 24/7 on 1800 278 278.
"Uisce Éireann has a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at our Text Updates page."
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